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How Technology Can Help Freight Forwarders   Business With customers expecting a speedy, efficient and transparent delivery service, there is an increasing amount of pressure on freight forwarders to ensure that deliveries arrive on time. There is no need to worry, though! If organising the documentation and shipment for your company’s transport contract starts to feel a little overwhelming, there’s an easy solution: technology. Why Use Technology? Although many Operation Managers prefer to supplement their transport contracts with friendly and personal customer service, technology can also go a long way in improving your relationship with your customers. In case you’re wondering how, here’s a quick rundown of all of its perks. Improving the Client’s Experience Over the past decade, an increasing number of freight forwarders have been securing transport contracts through online platforms. Technology has allowed them to work more efficiently with their customers and offer them a fast, h